Privacy Policy

Effective Date: March 1, 2026

Welcome to bdcarz. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you interact with our services, including our WhatsApp messaging services, and tell you about your privacy rights.

1. Information We Collect

When you interact with us, particularly through our WhatsApp integration, we may collect and process the following data:

• Contact Information: Your phone number and WhatsApp profile name.
• User-Generated Content: Messages, images, and media you send to us via WhatsApp.
• Technical Data: Metadata associated with your messages (such as timestamps and message IDs) necessary for routing and processing your requests.

2. How We Use Your Information

We use the information we collect strictly for the following purposes:

• To receive and process your inquiries, images, or media submissions.
• To communicate with you and provide customer support.
• To maintain and improve the functionality of our automated services.

We do not sell your personal data to third parties.

3. Third-Party Services

We use the Meta WhatsApp Cloud API to process messages. By interacting with our WhatsApp service, your data is also subject to Meta’s privacy practices. We do not share your data with other third parties unless required by law.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. User Data Deletion Instructions

According to Meta’s platform rules and applicable privacy laws, you have the right to request the deletion of your personal data stored by our systems.

To request the deletion of your data (including your phone number, message history, and uploaded media), please follow these steps:

1. Email Us: Send an email to [email protected].
2. Subject Line: Use the subject line: "Data Deletion Request - [Your Phone Number]".
3. Details: In the body of the email, explicitly state that you